LEGAL NOTICE & GTCS

Last updated: 26/01/2026

Legal Notice

Trade name: GEMS VILLAS (unregistered brand name)

Operating, managing and invoicing entity: YTESSE SCIA, YLAG SCIA, YLAS SCIA
(hereinafter referred to as the “Manager”)

Nature of activity: Management and short-term tourist rental of private villas in Mauritius.

Person in charge of publication: Camille GYR – Villa Manager

Contact email: [email protected]

General Terms and Conditions of Sale (GTCS)

These General Terms and Conditions of Sale constitute the exclusive contractual framework applicable to any reservation made with the Manager, whether through the website, by email, via partner agencies or any other platform.

Any reservation implies full, unconditional and irrevocable acceptance of these GTCS.

Article 1 – Purpose of the contract

The purpose of this contract is the seasonal rental of furnished real estate properties for short-term tourist accommodation only.

The villas do not constitute hotels, hotel residences or establishments offering services equivalent to those of a luxury hotel.

Article 2 – Strictly private use of the villas

The villas are intended exclusively for private residential use.

The following are strictly prohibited, unless expressly authorised in writing by the Manager:

• parties, receptions, events or gatherings,
• professional meetings,
• filming, shootings or any activity likely to generate noise disturbance or external attendance.

Any breach shall result in immediate termination of the stay, without refund.

Article 3 – Formation and validation of the reservation

A reservation becomes firm and binding only after:

• written confirmation by the Manager,
• effective receipt of the required deposit,
• tacit acceptance of these GTCS.

The Manager reserves the discretionary right to refuse any reservation, without justification, particularly in the event of a mismatch between the client’s profile and the positioning of the villas.

Article 4 – Financial terms and payment conditions

Unless otherwise expressly agreed in writing:

• A non-refundable deposit of 30% of the total stay amount is required at the time of booking,
• The remaining balance of 70% must be paid no later than 30 days prior to arrival.

Any reservation made less than 30 days before arrival must be paid in full immediately.

Failure to settle the balance within the required timeframe shall automatically result in cancellation of the reservation, without refund of the deposit.

Article 5 – Prices, taxes and regulatory changes

Prices are expressed exclusive or inclusive of taxes depending on the villa and applicable legislation.

Any existing or future tax (VAT, tourist tax, governmental contribution or similar levy) shall be borne entirely by the client, including those introduced after confirmation of the reservation.

Article 6 – Security deposit

A security deposit may be required prior to or upon arrival.

This deposit covers, without limitation, any damage, breakage, loss, deterioration, excessive cleaning costs or technical interventions required following the stay.

Article 7 – Occupancy and maximum capacity

The maximum occupancy indicated for each villa is strictly binding.

Any undeclared additional person may result in:

• additional charges, and/or
• immediate eviction without refund.

Article 8 – Cancellation, Interruption, No-Show and Exceptional Circumstances

Cancellation conditions are specified in the booking confirmation.

Unless otherwise agreed in writing:

• the deposit shall be definitively retained by the Manager,

• any voluntary interruption of the stay shall give rise to no refund,

• no compensation shall be granted in the event of early departure.

In the event of exceptional circumstances beyond the Manager’s control, including but not limited to cyclone, weather alert, natural disaster, airport closure, flight cancellation or delay, administrative restrictions, airline failure, or any other force majeure event preventing Guests from departing on the scheduled date:

• any extension of stay made necessary by such circumstances shall be charged to the Guests at the applicable rate, subject to villa availability,

• the Manager shall not be held liable for the Guests’ inability to leave the territory or reach their next destination,

• the Manager shall have no obligation to provide alternative accommodation if the villa is already booked by a third party or becomes unavailable for any reason,

• no indemnity, reduction, refund or compensation may be claimed in connection with such circumstances.

Such situations shall under no circumstances be considered a contractual breach on the part of the Manager.

Article 9 – Limitation of liability and force majeure

The Manager expressly declines any liability, and no refund, compensation or claim may be made, in the event of:

• water, electricity, internet or telecommunications outages or disruptions attributable to public authorities or external service providers,
• adverse weather conditions, cyclones, tropical storms or weather alerts,
• natural disasters or similar events,
• administrative or governmental decisions,
• civil unrest, strikes or pandemics,
• illness, accidents, injury or death occurring during the stay.

Such events shall be deemed force majeure under Mauritian law.

Article 10 – Technical installations

The villas are equipped with autonomous systems (solar panels, batteries, generators, water tanks).

The Manager does not guarantee uninterrupted operation or the absence of noise or inconvenience related to the use of such systems.

Article 11 – Photos, plans and descriptions

All photographs, visuals, plans, surface areas and descriptions are strictly non-contractual.

The Manager reserves the right to modify, without prior notice, the layout, decoration or equipment of the villas, without this constituting grounds for any claim.

Article 12 – Conduct and early termination

Any inappropriate behaviour, breach of house rules or local regulations may result in immediate termination of the stay, without refund.

Article 13 – Client’s liability

The client is fully responsible for all occupants and visitors, as well as for any damage caused during the stay.

Article 14 – Personal data

Personal data is collected and processed solely for contractual and reservation management purposes, in accordance with applicable regulations.

Article 15 – Governing law and jurisdiction

These GTCS are governed exclusively by Mauritian law.

Any dispute relating to their interpretation or execution shall fall under the exclusive jurisdiction of the courts of Mauritius.

Last update: 26/01/2026